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Privacy Policy

Privacy Policy

At Shatayushi Ions and Retail Private Limited, we are committed to protecting the privacy and security of our customers and distributors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us through our website or participate in our direct-selling business.

01. Information We Collect

We may collect the following types of personal information from you :

  • Personal Identification Information : Name, address, email address, phone number, date of birth, Pancard Number and other contact details.

  • Payment Information : Credit/debit card details, billing address, and transaction information for processing orders.

  • Account Information : Username, password, and any information provided when creating a Distributor or customer account.

  • Usage Data : Information related to how you interact with our website, such as IP address, browser type, and pages viewed.

  • Other Information : Any additional information you voluntarily provide while engaging with our services, such as customer inquiries or feedback.

02. How We Use Your Information

We use the information collected for the following purposes :

  • Order Processing : To process, fulfil, and deliver your orders, and to notify you about your order status.

  • Account Management : To create and maintain your Distributor or customer account, and to verify your identity.

  • Customer Support : To respond to your inquiries, resolve issues, and provide customer service.

  • Marketing and Promotions : To send you updates, promotional materials, newsletters, and other marketing communications (with your consent).

  • Improvement of Services : To analyze how our website is used, improve user experience, and develop new features or services.

  • Compliance and Legal Obligations : To comply with legal requirements, prevent fraud, and ensure the security of our operations.

03. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances :

  • Service Providers : We may share your information with trusted third-party service providers to assist in operations such as payment processing, delivery services, and website management.

  • Legal Compliance : We may disclose your information if required by law, or in response to legal proceedings, or to protect the rights, property, and safety of our company, customers, or others.

  • Business Transfers : In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the transaction.

04. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include :

  • Secure servers and encryption of sensitive data.

  • Regular monitoring for potential security vulnerabilities and breaches.

  • Restricting access to personal data to authorized personnel only.

  • While we strive to protect your personal information, no data transmission over the internet can be guaranteed as 100% secure. You provide your information at your own risk.

05. Your Data Right

You have the following rights regarding your personal data :

  • Access and Correction : You have the right to request access to your personal data and ask for corrections if it is inaccurate or incomplete.

  • Data Deletion : You can request the deletion of your personal data, subject to certain legal obligations.

  • Opt-Out of Marketing Communications : You can choose to opt out of receiving marketing emails and promotional materials at any time by following the unsubscribe link in the emails.

06. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience, track website performance, and analyze usage patterns.

  • What Are Cookies? : Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and understand how you interact with our site.

  • Types of Cookies We Use :

    • Essential Cookies: Necessary for the basic functioning of the website.

    • Analytical Cookies: Help us track website usage and improve performance.

    • Marketing Cookies: Used to deliver relevant advertising and promotions.

You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.

07. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and the revised policy will be effective as of the posted date. Continued use of our services following any changes constitutes acceptance of the revised Privacy Policy.

08. Contact Information

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at :

Shatayushi Ions and Retail Private Limited

Oros, Sindhudurg

contact@shatayushihealth.com