02. Definitions

• Company : Refers to Shatayushi Ions and Retail Private Limited.

• Distributor : An independent contractor who engages in the direct-selling of the Company’s products.

• Customer : Any person who purchases products from the Company, either directly or through a Distributor.

• Product : Any item offered for sale by the Company.

• Services : The direct-selling system, website functionality, and any other service provided by the Company.

03. Eligibility

To become a Distributor or purchase products :

• You must be at least 18 years of age.

• You must reside in a region where the Company operates.

• By registering as a Distributor or making a purchase, you confirm that all information provided is true, accurate, and complete.

04. Account Registration

For Distributors :

Distributors must create an account with the Company and agree to our Distributor Agreement, which governs the terms of their relationship with the Company.

• Distributors are responsible for maintaining the confidentiality of their account information.

• Distributors are solely responsible for all activities that occur under their account.

05. Product Sales and Orders

• Placing Orders : Customers and Distributors can place orders via our website or through authorized channels. Orders are subject to acceptance by the Company.

• Pricing : All prices are listed in [currency] and are subject to change without notice. Applicable taxes and shipping fees will be added to the total order amount.

• Delivery : Products will be delivered to the address provided at the time of order. Delivery times may vary based on location and product availability.

• Availability : In case of product unavailability or backorders, the Company will notify the customer with options for refund or alternative product selection.

06. Return, Refund, and Cancellation Policy

At Shatayushi Ions and Retail Private Limited, all sales are final. Due to the nature of our products and direct-selling business model, we do not offer returns, refunds, or cancellations under any circumstances. Please review your order carefully before making a purchase.

• Returns : No returns will be accepted once the product has been delivered.

• Refunds : We do not provide refunds for any products purchased, except where required by law.

• Cancellations : Orders cannot be cancelled once they have been placed and confirmed.

By making a purchase, you agree to these terms and conditions.

07. Distributor Agreement and Obligations

• Distributor Agreement : Distributors are required to sign and comply with the terms of the Distributor Agreement, which governs their role and activities in promoting and selling the Company’s products.

• Commission Structure : Distributors are eligible for commissions based on their sales performance, as outlined in the Company’s compensation plan.

• Marketing Guidelines : Distributors must adhere to the Company's marketing and advertising guidelines, which include the prohibition of false or misleading claims.

• Compliance : Distributors must comply with all applicable laws and regulations, including those related to direct-selling and consumer protection.

08. Intellectual Property

• All content on the Company’s website, including text, images, graphics, logos, and product information, is the property of Shatayushi Ions and Retail Private Limited.

• You may not use, reproduce, or distribute any content without prior written consent from the Company.

09. Limitation of Liability

• The Company is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website, products, or services.

• The Company makes no warranties, express or implied, regarding the operation of the website or the information, content, or products included.

• In no event will the Company’s liability exceed the amount paid for the product or service in question.

10. Privacy Policy

• Your use of the website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

• By using our services, you agree to the terms of our Privacy Policy, available [insert link to Privacy Policy].

11. Termination

• For Customers : The Company reserves the right to terminate or restrict access to the website or services for any customer found to be in violation of these Terms.

• For Distributors : The Company reserves the right to terminate any Distributor who violates the Distributor Agreement or these Terms. Termination may result in the loss of all benefits, commissions, and rights as a Distributor.

12. Governing Law and Dispute Resolution

• These Terms shall be governed by and construed in accordance with the laws of Jurisdiction, without regard to its conflict of law principles.

• Any disputes arising from these Terms or your use of the Company’s products or services shall be resolved through binding arbitration in Oros, Sindhudurg, in accordance with the rules of the Arbitration Institution.

• Each party shall bear its own legal costs and expenses in connection with any arbitration.

13. Amendments to Terms

• The Company reserves the right to update or modify these Terms at any time. Changes will be posted on our website and will become effective upon posting.

• Continued use of the website or services following any changes constitutes acceptance of the revised Terms.

14. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Shatayushi Ions and Retail Private Limited

contact@shatayushihealth.com